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Saška Štumberger (ur.): Predpis in norma v jeziku. Ljubljana: Založba Univerze v Ljubljani, 2024 zbirka Obdobja, 43 Simpozij OBDOBJA 43 ISBN 978-961-297-439-8, 978-961-297-442-8 (PDF) ISSN: 1408-211X, e-ISSN: 2784-7152 © Univerza v Ljubljani, Filozofska fakulteta, 2024. Vse pravice pridržane. CZECH AND SLOVENIAN LANGUAGE CONSULTING: WHAT DO THEY TELL US ABOUT LANGUAGE AND LANGUAGE USERS? Hana Mžourková Ústav pro jazyk český Akademie věd České republiky, Praga mzourkova@ujc.cas.cz DOI:10.4312/Obdobja.43.225-231 Članek se osredotoča na jezikovno svetovanje na Češkem in v Sloveniji, ki sta na mnogo načinov tesno povezana. Povezanost je očitna ne le v jezikovnih temah in težavah, o katerih sprašujejo uporabniki obeh jezikovnih svetovalnic, temveč tudi v nalogah in izzivih, s katerimi se morajo sodelavci svetovalnic spoprijemati. Članek poudarja pomen jezikovnega svetovanja kot dragocenega vira podatkov o jeziku in uporabnikih jezika, ki so zelo koristni posebej v postopku kodi昀椀kacije ter pri ustvarjanju slovarjev in drugih jezikovnih virov. jezikovno vprašanje, jezikovno svetovanje, jezikovna svetovalnica, jezikovni vir, uporabnik jezika This article focuses on the Czech Language Consulting Center and the Slovenian Language Consulting Center, which are closely related in many ways. This relationship is evident not only in the language topics and problems that users of both centers inquire about but also in the tasks and challenges that the members of the centers deal with. The article emphasizes the importance of language consulting as a valuable source of data about language and language users, which is particularly useful during during the process of codi昀椀cation and the creation of dictionaries and other language resources. language inquiry, language consulting, language consulting center, language resource, language user 1 Introduction Language consulting, described as »an organized form of language care« (Uhlířová 2016: 748), exists in several European countries. Typically, it takes the form of a language consulting center established by research-oriented institutions a昀케liated with local academies of sciences or universities. These centers cater to the general public, o昀昀ering services that are often provided free of charge. This is also the case of the Czech Language Consulting Center (Jazyková poradna) and the Slovenian Language Consulting Center (Jezikovna svetovalnica) (hereinafter the Czech center and Slovenian center), discussed below. Language users in the Czech Republic, as well as the general public in Slovenia, may use these services knowing that the information they receive is certi昀椀ed by the authority of research institutions with a long tradition and therefore trustworthy. Of course, there are some formal di昀昀erences between the 225